Is there a free plan?
Yes. The free plan lets you issue 5 invoices and estimates a month for up to 10 clients. Credit notes are not counted, and exporting your data and deleting your account are always free.
How does the trial work?
New subscribers to BillPigeon Pro get a 7-day free trial. You can cancel before it ends and you will not be charged.
Can I cancel any time?
Yes. Pro renews until you cancel. Cancel in the App Store or Google Play if you subscribed there, or in your web account if you subscribed on the web. You keep Pro until the end of the period you paid for.
Does one subscription work on all my devices?
Yes. Pro belongs to your account, so it works on iPhone, Android and the web, wherever you bought it.
Can I get a refund?
Refunds for App Store and Google Play purchases are handled by Apple and Google. For web purchases, see our refund policy.
Which countries does BillPigeon support?
BillPigeon works in the countries listed on our home page, each with its support level: supported, supported with a compliance notice in the app, or a waiting list where the country requires certified invoicing software.
Which languages are there?
The app is in English (US and UK), German, French, Spanish, Italian, Dutch and Portuguese. Invoices can be written in those languages and in Swedish, Danish and Finnish, with an optional second language on the same invoice.
Are my invoices legally valid?
BillPigeon asks for the details your country requires, numbers invoices without gaps and prints the legal notes your tax treatment needs. You remain responsible for your own taxes; BillPigeon is not tax advice.
Does BillPigeon send e-invoices (Peppol, XRechnung, Factur-X)?
Not yet. BillPigeon creates PDF invoices, which are accepted for most small businesses today. Structured e-invoice formats are on our roadmap.
Can my clients pay by card?
Not yet. Your invoices show your bank details, and EU invoices in euros carry a payment QR code your client can scan in their banking app.
Does it work without internet?
Yes. You can create and edit invoices, clients and payments offline. When you issue offline, the invoice gets its number as soon as you are back online.
I use another tool. Can I switch?
Yes. Import clients from your phone’s contacts, and set each numbering series to continue from the number your old tool reached.
Who owns my data, and where is it kept?
You do. It is stored in Germany, in the EU. Export your documents or your whole account any time, on every plan.
Can I delete my account?
Yes, in the app or on the website, on every plan. Everything is erased. Export first if you need copies for your tax records.
Is VAT included in the price?
Prices in pounds and euros include VAT. For US dollars, sales tax is added at checkout where it applies.